South African customers now expect problems to be solved before they even complain, on WhatsApp, in‑app, or over the phone, ...
In an era of advanced messaging apps and rich digital experiences, SMS remains one of the most fundamental layers of ...
The Infobip integration helps HubSpot’s clients connect with their customers on the right channel at the right time to increase ...
AI-first cloud communication platform Infobip has released its annual Messaging Trends Report, offering a comprehensive analysis of the current state of business communication. ...
The South African messaging landscape is evolving as customers expect richer, more personalised conversations across channels, despite very different levels ...
In a significant move for the Southern African digital economy, global cloud communications platform Infobip has successfully executed the country’s ...
Global cloud communications platform Infobip is partnering with the MoneyGram Haas F1 Team to launch an innovative digital fan engagement campaign, designed ...
Artificial Intelligence (AI) is disrupting the status quo in telecommunications. As major global innovators push the boundaries of AI development, ...
The public sector in West Africa, much like in other parts of the world, is grappling with deep-rooted challenges. From ...
Infobip Nigeria scooped the Innovative Cloud Communications Provider of The Year – for the second year running – as well ...
Global communications platform Infobip has once again been named a Leader in the 2025 Gartner Magic Quadrant for Communications Platform-as-a-Service (CPaaS). This ...
Key channels from Infobip’s portfolio integrated with Oracle Advertising and Customer Experience and Oracle Digital Assistant, with over 2 billion ...
Infobip, a cloud communications platform, has announced its Conversational Experience Orchestration Platform (CXOP) — a game-changing solution that places agentic AI at the heart of ...
The rate of change in technology has made cloud computing a vital factor in the digital transformation of organisations. This ...
Infobip has enhanced its partnership with Oracle to bring conversational experiences to businesses and brands globally. The new integration enables ...
The Techeconomy Podcast is a thought-leadership show exploring the powerful intersection of technology, business, and the economy, with a strong focus on Africa’s fast-evolving digital landscape.
Africa’s digital economy is growing fast, but growth without trust cannot last.Join us for the February Edition of the Techeconomy Business Series as industry experts explore how trust, security, innovation, and user experience are shaping Africa’s evolving digital ecosystem.
